Your information, handled with care.

Data controller

Kuztomer Tech Iberia, S.L., owner of the Inceptiva product, is the controller of personal data collected through this website and purchased services. You can contact us through the website contact form.

Data we process

We may process identification and contact details, professional and organisational information, account and purchase data, communications with our team and technical data required to secure and operate the service.

Information submitted to the platform by an organisation is processed under its instructions and the applicable agreements.

Purposes

• Respond to enquiries and commercial requests.
• Create and manage accounts and provide purchased services.
• Manage billing, support and operational communications.
• Protect the platform, prevent abuse and resolve incidents.
• Improve the service and comply with legal duties.

Legal bases

Depending on the context, we process data to perform a contract or take pre-contractual steps, comply with legal duties, act on consent and pursue legitimate interests in the security, improvement and administration of the service where those interests do not override individual rights.

Service providers and recipients

We may use processors for infrastructure, communications, security, analytics, support or billing. They only receive the information required for their services and are bound by contractual data-protection obligations.

International transfers

Where a provider processes data outside the European Economic Area, we use recognised safeguards such as adequacy decisions or standard contractual clauses, together with supplementary measures where appropriate.

Retention

We retain data for as long as necessary for the original purpose, the contractual relationship and applicable legal duties. Data is then securely deleted or restricted in accordance with the relevant retention periods.

Your rights

You may request access, correction, erasure, objection, restriction and portability and withdraw consent where applicable. You may also complain to the competent supervisory authority. Use our contact form to exercise your rights and clearly identify your request.

Security

We apply technical and organisational measures designed to protect the confidentiality, integrity and availability of information, including access, isolation and audit controls appropriate to the service.

Cookies and updates

Information about cookies and similar technologies is provided through the website cookie manager. We may update this policy to reflect legal or service changes; the current date will always appear at the top.